Know what to confirm
REVIEWS AND SERVICE EXPECTATIONS
Review the service scope, price and destination before dispatch, and keep your receipt and service details after the tow.
Before the tow
Confirm the company name, telephone number, pickup, destination, equipment and complete quote.
During the request
Share accurate vehicle and access information. Ask questions if the truck or service plan differs from what was discussed.
After service
Keep the receipt and any written documentation. Honest feedback should describe the service actually received.